Data Export Request
Request a copy of your personal data. We will prepare a downloadable file containing all your information within 30 days.
What Data Will Be Exported
Profile Information
Your name, email, phone number, and account details
Check-in History
All your daily check-in records with timestamps and mood selections
Emergency Contacts
Your saved emergency contact information
Family Members
Family dashboard members and their status (if applicable)
Subscription History
Your subscription plans and payment history
Request Your Data
Processing Time
We will process your request within 30 days. You will receive an email with a secure download link once your data is ready.
Data Security
Your exported data will be encrypted and protected. The download link will be valid for 7 days and can only be accessed by you. After this period, the data will be securely deleted from our servers.
Frequently Asked Questions
How long will it take?
We aim to process all requests within 30 days as required by data protection regulations.
Is there a limit to how often I can request my data?
You can request your data once every 30 days to ensure system stability and protect your privacy.
What if I don't receive the email?
Please check your spam folder. If you still don't receive it after 30 days, contact our support team.
Need Help?
If you have any questions about data export or need assistance, please contact us: