SafeGuard Check - Privacy Policy

At SafeGuard Check, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our SafeGuard Check application.

1. Information We Collect

Personal Information

Name and contact information (phone number, email address)
Emergency contact details (names, phone numbers, email addresses)
Payment information (processed securely through third-party payment processors)
Device information (device type, operating system, unique device identifiers)

Usage Information

Check-in records (timestamps, mood selections)
Location information (when enabled by user)
App usage patterns and preferences
Notification preferences and history

Health and Wellness Information

Mood selections and emotional state records
Wellness tracking data (future feature)
Personal health notes (future feature)

2. How We Use Your Information

Provide Core Services

Enable daily check-ins, emergency alerts, and safety monitoring features

Send Emergency Notifications

Alert your emergency contacts when safety concerns arise

Improve User Experience

Analyze usage patterns to enhance app functionality and performance

Process Payments

Handle subscription payments and manage billing information

Communicate with Users

Send important updates, safety reminders, and support communications

Health and Wellness Management

Store and display personal health and wellness data for user reference only

3. Information Sharing

We Share Your Information With:

Emergency Contacts: Only when you trigger an SOS or miss check-ins, we share your status and location with your designated emergency contacts
Family Members: With your explicit consent, family members can view your safety status through the Family Dashboard feature
Service Providers: Third-party services that help us operate our app (payment processors, notification services, analytics providers)
Legal Requirements: When required by law or to protect our rights and safety

We Never Sell Your Personal Data

Your personal information is never sold to third parties for marketing or advertising purposes.

4. Location Data Usage

Location information is collected only when you explicitly enable location services for the app. We use location data for the following purposes:

To send your location to emergency contacts when you trigger an SOS alert
To share your location with family members through the Family Dashboard (with your consent)
To record check-in locations for your personal history

Note: Location data is never shared with third parties except as required by law or with your explicit consent.

5. Health Data Usage

Medical Disclaimer

SafeGuard Check is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease. The app is designed for general wellness and safety purposes only.

Health and wellness information collected by the app is used solely for personal reference and is not shared with any third parties except with your explicit consent. This includes:

Mood tracking data for personal awareness
Wellness notes for personal record-keeping
Health-related information for user reference only

Note: All health and wellness data is stored securely and can only be accessed by you through your account.

6. Data Security

Encryption

All data is encrypted in transit and at rest using industry-standard encryption protocols

Secure Storage

Your data is stored on secure servers located in Malaysia, complying with local data protection regulations

Access Controls

Strict access controls limit who can access your personal information

Regular Updates

We regularly update our security measures to protect against new threats

7. Your Rights

Access

Request access to your personal information we hold

Correction

Update or correct inaccurate personal information

Deletion

Request deletion of your personal information (subject to legal requirements)

Data Portability

Export your personal data in a commonly used format

Opt-out

Opt out of non-essential communications and data collection

8. Children's Privacy

Family-Friendly Application

SafeGuard Check is designed to be safe for users of all ages, including children under 13. We comply with the Children's Online Privacy Protection Act (COPPA) and similar regulations.

Parental Consent

For children under 13, we require verifiable parental consent before collecting any personal information. Parents can:

Review their child's personal information
Request deletion of their child's data
Refuse further collection or use of their child's information
Provide consent for collection and use of information

Data Collection for Children

We only collect the minimum necessary information from children:

Basic profile information (name, age-appropriate username)
Emergency contact information (parent/guardian details)
Check-in records for safety monitoring

Parental Controls

Parents have full control over their child's account and can manage:

Who can view their child's safety status
Notification preferences
Location sharing settings
Account deletion

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Feeler Soft Enterprise, Malaysia

We will respond to your inquiry within 30 days of receipt.

SafeGuard Check Privacy Policy